One account is asking to be paid for a cycle it already lost.
Every trade of yesterday's session read against the rulebook. The trading itself was quiet. The risk is sitting in the payout queue and in a platform fault nobody has fixed yet.
Where the 99 accounts finished
A quiet day in the middle, and the two tails are where the money is. The nine worst accounts lost more than the other ninety combined.
Needs a decision
Refused this morning for stacking losing trades, and the account was closed. Five hours later the same request came back, and the system still says it is eligible.
Same pattern, 80 losing add-ons across five sessions. It has been waiting on a decision for two days while newer requests were paid.
Worth knowing
Nineteen trades filled far away from where they were placed, $49,271 out of customers' pockets. Four of the five accounts sitting below their limit got there this way.
No copying between accounts, no hedging rings, nobody over their contract limit, and every breach was enforced the moment it happened.
What a person does: settle the two payout decisions, then chase the gold fills with the platform vendor.